Privacy Policy

Privacy Policy

PRIVACY POLICY

  1. INFORMATION ABOUT THE COLLECTION OF PERSONAL DATA AND CONTACT DETAILS OF THE RESPONSIBLE PARTY

1.1 We are pleased that you are visiting our website and thank you for your interest. In the following, we inform you about the handling of your personal data when using our website. Personal data includes all data with which you can be personally identified.

1.2 The responsible party for data processing on this website is Wren & Sage Colorado. The person responsible for the processing of personal data is the individual or legal entity that alone or jointly with others determines the purposes and means of processing personal data.

1.3 This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content, such as orders or inquiries. You can recognize an encrypted connection by the "https://" string and the lock symbol in your browser’s address bar.

  1. DATA COLLECTION WHEN VISITING OUR WEBSITE

When you use our website solely for informational purposes, we only collect data that your browser transmits to our server. This may include:

Our visited website.
Date and time of access.
Amount of data sent.
Source or reference from which you came to the page.
Browser used.
Operating system used.
IP address used, where applicable in anonymized form.

The processing is carried out based on our legitimate interest in improving the stability and functionality of our website. The data will not be shared or used for other purposes unless required by law.

  1. COOKIES

To make visiting our website easier and to enable certain functions, we use cookies. These are small text files that are stored on your device.

Some cookies are deleted after you close your browser. Other cookies remain on your device and allow us or our partners to recognize your browser on your next visit.

Cookies may collect information such as browser data, location data and IP address information.

Some cookies are used to simplify the order process, for example by remembering the contents of your shopping cart.

We may also use cookies from advertising partners to measure and improve our advertising.

You can change your browser settings to control or disable cookies. Please note that some website functions may not work properly if cookies are disabled.

  1. CONTACTING US

When contacting us, for example through our contact form or by email, personal data may be collected.

This information is used only to respond to your request, provide customer service and manage the related communication.

Your data will be deleted once your inquiry has been fully processed, unless legal retention requirements apply.

  1. DATA PROCESSING WHEN OPENING A CUSTOMER ACCOUNT AND FOR CONTRACT PROCESSING

Personal data may be collected and processed when you create a customer account or place an order.

The information you provide is used to process your order, manage your account and communicate with you when necessary.

You may request deletion of your customer account at any time by contacting us at info@wrenandsagecolorado.com.

  1. USE OF YOUR DATA FOR DIRECT ADVERTISING

6.1 Registration for our Email Newsletter

If you sign up for our email newsletter, we may regularly send you information about our products, offers and promotions.

The main information required is your email address. Any additional information you provide is voluntary.

You can unsubscribe at any time using the unsubscribe link in our emails or by contacting us at info@wrenandsagecolorado.com.

After unsubscribing, your email address will be removed from our newsletter list unless we are legally permitted or required to retain it.

6.2 Sending Email to Existing Customers

If you have provided your email address when purchasing products from us, we may send you information about similar products or offers where permitted by applicable law.

You can object to the use of your email address for marketing purposes at any time by contacting us.

  1. DATA PROCESSING FOR ORDER HANDLING

The personal data we collect may be shared with delivery companies where necessary to deliver your order.

Payment information may be shared with the payment provider used to process your transaction.

We only share information that is necessary to complete your order or payment.

7.1 Payment Service Providers

PayPal

If PayPal is available as a payment option, your payment information may be shared with PayPal where necessary to process the payment.

PayPal may process your information according to its own privacy policy and legal obligations.

  1. CONTACT FOR REVIEW REMINDER

If you have given us permission, we may use your email address to send you a one-time reminder to review your order.

You can withdraw your consent at any time by contacting us.

  1. USE OF SOCIAL MEDIA

9.1 Facebook and Instagram

Our website may use features or links connected to Facebook and Instagram.

These services are operated by Meta and may process information when you interact with their features, visit pages containing their tools or interact with our advertisements.

For information about how Meta processes personal data, please refer to Meta’s privacy information.

  1. ONLINE MARKETING

Meta Pixel

Our website may use the Meta Pixel to measure the effectiveness of our advertising on Facebook and Instagram.

With your consent, the Meta Pixel may collect information about your interaction with our website after viewing or clicking one of our advertisements.

This information helps us measure advertising performance, understand customer behavior and improve our Meta advertising campaigns.

Meta may also process this information according to its own privacy policy.

Where required, this processing only takes place after you have given consent.

  1. RETARGETING AND REMARKETING

Meta Custom Audiences

We may use Meta advertising features to show relevant advertisements to people who have previously interacted with our website or advertisements.

With your consent, information collected through the Meta Pixel may be used to create advertising audiences and measure campaign performance.

Meta may link this information to your Meta account and use it according to its own privacy policy.

You can manage your advertising preferences through your Facebook or Instagram account settings.

  1. RIGHTS OF THE DATA SUBJECT

Depending on the privacy laws that apply to you, you may have rights concerning your personal data.

These may include:

The right to access your personal data.
The right to correct inaccurate information.
The right to request deletion of your personal data.
The right to request restriction of processing.
The right to object to certain processing.
The right to receive a copy of your personal data where applicable.
The right to withdraw consent at any time.
The right to lodge a complaint with the relevant data protection authority.

To exercise any of these rights, contact us at info@wrenandsagecolorado.com.

  1. DURATION OF STORAGE OF PERSONAL DATA

The duration for which personal data is stored depends on applicable legal retention requirements.

After the applicable retention period has expired, the information will normally be deleted unless it is still required for order processing, legal obligations or another lawful purpose.

  1. CONTACT INFORMATION

If you have questions about this Privacy Policy or how your personal data is handled, contact us at:

Wren & Sage Colorado

Colorado, USA

info@wrenandsagecolorado.com